Shipping & Delivery Policy

1. Delivery of digital services

New Edge Soft Sol is a digital service. Nothing is physically shipped for a subscription plan or a credit purchase.

• Access is delivered electronically to your account immediately after your payment is confirmed — there is no shipping or delivery wait.
• Plan benefits and purchased credits appear in your account balance as soon as the payment succeeds, and are usable straight away.
• A payment receipt and invoice are emailed to your registered address and are available at any time from Settings → Subscription.
• If a payment succeeds but access or credits do not appear, contact support and we will resolve or refund it.

2. Shipping timeframe

We ship all physical products within 5-7 business days of order confirmation.

3. Shipping availability

Shipping is available across India. International shipping may be available upon request.

4. Shipping costs

Shipping costs vary based on location and product weight and will be calculated at checkout.

5. Tracking information

Clients will receive tracking details for all shipments.

6. Support for shipping issues

For any issues related to shipping, please contact our support team.